Welcome to StreakOS Support. We're here to help you get the most out of your streak-building journey.
How do streaks work? Log your habit once per day before midnight in your local timezone. Each consecutive day you log adds to your streak. Miss a day and your streak resets to zero.
What is a Streak Freeze? A Streak Freeze protects your streak for one day if you forget to log. Free users receive 1 freeze per month. Streak Pro subscribers receive 3 per month. Friends can also gift you freezes.
How do leagues work? Leagues run weekly, Monday through Sunday. You're placed in a lobby of 30 users at your league tier. The top 10 are promoted, and the bottom 5 are demoted. Earn points by logging streaks, completing boss battles, and encouraging others.
How do community tiers work? As your longest active streak grows, you're promoted through community tiers: Seedlings (Day 1–9), Sprouts (10–24), Growers (25–49), Blazers (50–99), Diamonds (100–249), Legends (250–499), Masters (500–999), and Immortals (1,000+). Each tier has its own community feed and chat.
What is Streak Resurrection? If you break a streak of 25+ days, you can restore it by logging 3 consecutive days within 7 days of the break. Your streak restores to the last milestone tier. Resurrection is available once per streak every 90 days.
What is Streak Pro? Streak Pro is our premium subscription ($4.99/month or $39.99/year) that includes 3 monthly freezes, streak insurance, advanced analytics, exclusive cosmetics, unlimited streaks, and an ad-free experience.
How do I cancel my subscription? Subscriptions are managed through your Apple App Store or Google Play Store account. Go to Settings → Subscriptions on your device to manage or cancel.
How do I delete my account? Go to Settings → Account → Delete Account in the app. This action is permanent and will remove all your data including streaks, badges, and community history.
Your data is stored securely using Firebase with industry-standard encryption. We never sell your personal information to third parties. View our full Privacy Policy [link to your privacy policy].
For questions, feedback, or issues not covered above:
📧 Email: [email protected] 📱 In-App: Settings → Help & Feedback ⏱️ Response Time: We aim to respond within 24 hours